Accessibility statement 


This accessibility statement applies to 

 This website is run by UK Government Investments. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 
  • zoom in up to 500% without the text spilling off the screen 
  • force text to reflow in a single column by changing the size of the browser window 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 


How accessible this website is 

We know some parts of this website are not fully accessible: 

  • you cannot modify the line height or spacing of text 
  • most older PDF documents are not fully accessible to screen reader software 
  • some of our online forms are difficult to navigate using just a keyboard due to the reCAPTCHA verification method 
  • you cannot skip to the main content when using a screen reader 
  • you cannot change colours, contrast levels and fonts, but these changes can be made directly in the browser.  


Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email [email protected] 

We’ll consider your request and get back to you in seven days. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected] 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 


Technical information about this website’s accessibility 

UK Government Investments Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 


Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Content that’s not within the scope of the accessibility regulations 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We do not plan to fix PDFs or other documents published before 23 September 2018.  

Any new PDFs or Word documents we publish will meet accessibility standards. 


Preparation of this accessibility statement 

This statement was prepared on 11 September 2020. It was last reviewed on 11 September 2020. 

This website was last tested on 9 july 2020. The test was carried out by Connect Internet Solutions.  

We decided on a sample of pages to test based on the different page templates used on the site. This was also supported by manual testing of a set of pages with varying templates.